Job Description

Job Purpose:

The Restaurant Server is a key part of our food & beverage storytelling—bringing our menus to life and shaping every guest interaction into a thoughtful, tailored dining experience. This role goes beyond delivering plates; it’s about fostering connection, anticipating needs, and guiding guests through a meal that reflects the essence of our culinary philosophy. With polish, presence, and a service-first mindset, the Server delivers warm, efficient, and gracious hospitality in a way that keeps guests returning again and again.

Essential Duties and Responsibilities:

• Greet guests with warmth, enthusiasm, and professionalism, creating a welcoming and memorable dining environment from the first interaction.
• Present menus, explain specials, and provide thoughtful guidance on food and beverage selections based on guest preferences and dietary needs.
• Accurately enter orders into the POS system, coordinate with kitchen and bar teams to ensure timely and precise delivery.
• Serve food and beverages with care and attention to presentation, checking in with guests regularly to anticipate additional needs.
• Maintain cleanliness and organization of assigned stations, dining areas, and side work duties throughout the shift.
• Process guest payments, handle cash and credit transactions accurately, and thank guests with genuine appreciation.
• Manage multiple tables and priorities gracefully in a fast-paced environment, ensuring guest satisfaction at every stage of service.
• Communicate effectively with teammates and supervisors to support a seamless and collaborative dining experience.
• Perform any and all other duties as requested by management in support of restaurant and hotel operations.

Education & Experience:

• High school diploma or equivalent required.
• Prior serving experience in a full-service restaurant preferred.
• Knowledge of wine, beer, and cocktail service is a plus.
• Must be 18 years or older.
• Strong attention to detail and ability to work at a productive pace without sacrificing quality.
• Self-motivated and able to work effectively both independently and as part of a team.

Professional Characteristics:

• Positive, service-oriented mindset with a natural ability to make guests feel welcome.
• Excellent communication and interpersonal skills.
• Punctual, dependable, and proactive in maintaining cleanliness standards.
• Approachable and team-oriented with a willingness to assist across departments as needed.
• Takes initiative and follows through on assignments with minimal supervision.
• Able to prioritize tasks and manage time efficiently in a fast-paced environment.
• Flexibility to work nights, weekends, and holidays as needed.

Physical Requirements:

• Must be able to stand for extended periods.
• Ability to lift up to 30 lbs occasionally.
• Must be able to perform repetitive tasks and heavy trays and items when needed.

Work Authorization: Must be eligible to work in the United States.

EEO Statement: Main Street Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

Main Street Hospitality Values: We work hard to make Main Street a place where team members feel valued and respected at work, with clear opportunities for growth and development. We are always looking for new team members who embody our values.

• We are kind to one another

• We embrace change

• We invest in community

• We act with integrity

• We take responsibility for our actions

• I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in the job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation.

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